If you are reading our return policy, that probably means you have already purchased from us. I want to thank you for your order and supporting our brand. We understand that returns happen and we would be happy to assist you with a return or exchange of the product(s) that you have purchased.
Supplement Supercenter, gladly, accepts returns if the following conditions are met:
Dietary supplements and consumable products: Dietary supplements and other nutritional and consumable item returns are only accepted if purchased through Supplementsupercenter.com. The products must be unopened, and sealed in the original packaging.
if the product is damaged in transit, or has other quality issues like being clumpy or the seal is missing (please check inside lid of product for missing seal, sometime they come off when opening the products and create no issue with the safety of the product).
Clothing, Apparel, and Accessories: These items must be unworn, unwashed, and in the same condition that you received them in. All original tags, and labels must be attached and item is in the original packaging.
You must provide us with the order number that you received when making your purchase from us.
Merchandise must be returned and received within 30 day of your purchase, no returns will be accepted after 30 days.
If you need to make a return, please email us at firstname.lastname@example.org or call during our business hours, before sending merchandise back. We will ask for your order number. When item(s) are determined eligible for return (see return policy), you will be issued a Return Authorization Number (RA) and instructions on how to complete the return process. Shipping charges are nonrefundable. We will not accept returns on drinks or bars.
All refund will be made to your credit card or crypto account used to make the original purchase. Please allow 2 billing cycles for refunds to appear on your statement.
Customer can also request an exchange for the item, or in store credit.